At Wildwood Veterinary Clinic, our goal is to provide the highest level of veterinary care to all our patients. Missed appointments prevent other pets from receiving timely care. To ensure efficient scheduling and care availability, we have the following cancellation and no-show policies:
- No Call/No Show Policy:
- Existing Clients: A $35 fee will be applied to your account if you miss your appointment without prior notice. This fee must be paid before rescheduling, and you may also be required to prepay for your next appointment.
- New Clients: We securely store your card on file upon booking your first appointment. If you miss your appointment without prior notice, we will charge the $90 exam fee to your card on file.
- Cancellation Policy:
- For exam or technician appointments, we require at least 24 hours notice to reschedule or cancel.
- For surgery appointments, we require at least 48 hours’ notice.